1. Processing Time

• Orders are processed within 1 business day (excluding weekends and holidays).

• Once your order is processed, you will receive a confirmation email with tracking details.

2. Shipping Destinations

We currently ship across the US and to select international destinations. If your country is not listed at checkout, please get in touch with us.

3. Order Tracking

• Once your order has shipped, you will receive a tracking number via email.

• You can track your package using the tracking number provided in your email. Simply visit the carrier's website and enter your tracking number:

• USPS: https://tools.usps.com/go/TrackConfirmAction_input

• FedEx: https://www.fedex.com/en-us/tracking.html

• DHL: https://www.dhl.com/global-en/home/tracking.html

4. Customs, Duties & Taxes (For International Orders)

• International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

• We are not responsible for any delays due to customs processing.

5. Missing or Delayed Shipments

• Please check your tracking information if your order has not arrived within the estimated timeframe.

• For further assistance, contact our support team at haccastry20@gmail.com.

6. Contact Us

If you have any questions about our shipping policy, feel free to reach out to us at haccastry20@gmail.com or through our contact page.